Get in Touch With Us
We want to hear from you. Whether you have a question, a concern, or simply want to share your thoughts, reaching out is straightforward.
Our team reads every message we receive. You will always get a response from a real person — not an automated reply.
How to Contact Us
The simplest way to reach us is by email. Send your message to info@cusu.co.uk and we will get back to you as soon as we can.
We aim to reply within two working days. During busy periods, it may take a little longer — but we will always respond.
What You Can Write to Us About
There is no wrong reason to get in touch. Here are some of the things people commonly contact us about:
- Asking a question about content on our site
- Pointing out an error or something that needs updating
- Sharing feedback about your experience on the site
- Suggesting a topic you would like us to cover
- Raising a concern you feel we should know about
- Requesting a correction to published information
You do not need to have a formal reason to write. If something is on your mind, feel free to send it our way.
A Few Tips Before You Write
To help us respond as helpfully as possible, keep these points in mind:
- Be specific. Tell us exactly what you are referring to, including the page or section if relevant.
- Include your contact details. A reply email address means we can actually get back to you.
- Keep it clear. Short, direct messages are easier for us to act on quickly.
You do not need to use formal language. Write however feels natural to you — we will understand.
Our Commitment to You
We take every message seriously. Your feedback genuinely shapes how we improve and what we focus on next.
We do not share your contact details with third parties. Anything you send us stays between you and our team.
Thank you for taking the time to reach out. We look forward to hearing from you at info@cusu.co.uk.